Privacy Policy

Privacy Policy

Last Updated: 24/02/2026

This Privacy Policy describes how Wuscents (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://wuscents.com/ (the “Website”).

By using our Website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our Website, we may collect the following types of information:

A. Device Information

We automatically collect certain information about your device, including:

  • Web browser type and version

  • IP address

  • Time zone

  • Cookies and tracking data

  • Pages and products viewed

  • Search terms

  • Interaction with our Website

Purpose:
To improve website performance, enhance user experience, prevent fraud, and analyze traffic trends.

This information is collected automatically using cookies, log files, pixels, and similar technologies.

B. Order Information

When you make a purchase, we collect:

  • Full name

  • Billing & shipping address

  • Phone number

  • Email address

  • Payment details (processed securely through third-party payment gateways)

Purpose:

  • To process your order

  • Arrange shipping and delivery

  • Send invoices and confirmations

  • Provide customer support

  • Prevent fraudulent transactions

  • Inform you about offers (if you opt-in)

C. Customer Support Information

If you contact us via phone, email, or social media, we may collect:

  • Name

  • Contact details

  • Order information

  • Any information you voluntarily provide

Purpose:
To provide customer support and resolve your queries.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products across Pakistan

  • Communicate order updates

  • Improve website functionality

  • Prevent fraud and abuse

  • Send promotional messages (only if consent is given)

3. Sharing of Personal Information

We do not sell your personal information.

We may share your data with trusted third parties such as:

  • Payment gateways

  • Courier & logistics partners

  • Website hosting providers

  • Marketing and analytics services

These service providers only receive necessary information required to perform their services.

We may also disclose information if required by law or to protect our legal rights.

4. Data Retention

We retain your personal information for as long as necessary to:

  • Complete your orders

  • Maintain financial records

  • Comply with legal obligations

You may request deletion of your data by contacting us.

5. Minors

Our Website is not intended for individuals under the age of 14.
We do not knowingly collect personal data from children.

If you believe a child has provided us with personal information, please contact us for removal.

6. Cookies Policy

Cookies are small data files stored on your device when you visit our Website.

We use cookies to:

  • Enable shopping cart functionality

  • Remember login sessions

  • Track website performance

  • Improve marketing campaigns

You can disable cookies through your browser settings, but some features of the Website may not function properly.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw marketing consent at any time

To exercise these rights, contact us using the details below.

8. Do Not Track

Currently, our Website does not respond differently to “Do Not Track” signals from browsers.

9. Policy Updates

We may update this Privacy Policy from time to time due to operational, legal, or regulatory changes.
The updated version will always be posted on this page.

10. Contact Information

If you have questions about this Privacy Policy or wish to file a complaint, please contact:

Wuscents
📍 Lahore, Pakistan
📞 +92 332 4944360
📧 info@wuscents.com
🌐 https://wuscents.com/